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Delivering Package

TERMS & CONDITIONS

Dance Courses (1)

  1. Dance Courses are not Refundable due to change of mind, and are not Transferable to another person.

  2. You can upgrade your Individual Ticket (Follower or Leader) to a Couple Ticket, contact us before the course starts to sort this out directly. The ticket for dance courses cannot be downgraded from Couple to Individual Ticket (Follower or Leader).

  3. Dance Course tickets are valid for the dates set on the website when purchasing.

  4. When attending as a "single ticket", failure to reply to the message on the day before 2pm will result in the possibility of no space available in the class as a partner may not be provided, you may be asked to attend a different day if there is the option. 

  5. Premium Service it will be treated as an upgrade of Dance Courses to access to multiple classes of lower grades. The expiry date for the premium account expires at the end of the courses upgraded. Premium upgrade cannot be refunded.

  6. In case you did not use the Premium Account there is not refund or transferring of the service to another Dance Course or person.

  7. To move forward to the next grade of R&M dance courses, attendance of 80% is required unless otherwise discussed or private lessons are arranged to catch up on any lessons you missed to ensure your knowledge is complete before moving on to the next stage. 

  8. R&M reserve the right to ask any customer or dance student to leave the premises if intoxicated with alcohol or any other substances, appearing as a threat or acting inappropriately to any person in the venue, and/or causing a disruption to the classes in general.

  9. R&M cannot accept onlookers in the studio due to health and safety reasons of the venue, only customers who are booked into the course may attend in the studio and the classes, unless otherwise discussed in writing prior to the classes. One off classes are not offered.

  10. In case of physical accident circumstances before the course is starts in which the accident is relevant to being unable to dance (ie. broken leg or similar), you can be refunded up to 20% of your ticket value (depending on the gravity of the injury). Or you can pay our insurance fee of $50 (contact us to find out more) per course to be fully refunded due to accidents or important issues (this refund can be issued only before the course start), minus the small transaction fee.

  11. A refund may also be given in case of serious accident during the course that prevents you from being able to dance, and only in the case you did not already attend 80% of the Dance Course, you may be asked to explain and give proof of your injury.

  12. By ticking the box on the purchase of our products and services you accept all our terms and policies.

Transfers:

  • In the event of unforeseen circumstances, such as a physical accident or any urgent reason preventing attendance, participants may request a transfer to a future course.

  • A transfer fee of $29.80 will be charged for individual participants who attend less than half of the scheduled classes of the current course.

  • For couples enrolled in the course, the transfer fee is $58.90.

  • Transfer requests must be made in writing and submitted to the course administrator between 48 - 72 hours before the scheduled class. Proof of the unforeseen circumstance may be required.

  1. Eligibility for Transfer:
    • Transfer requests will only be considered if the participant has attended less than half of the classes in the current course.

    • Participants who have attended more than half of the classes are not eligible for transfer and will not be entitled to a refund or credit for future courses.

  2. Consecutive Transfers:
    • Participants are allowed to transfer their enrollment to a future course twice consecutively, provided they meet the eligibility criteria outlined in these terms and conditions.

    • For the first and second consecutive transfers, the applicable transfer fee will be charged as mentioned above.

  3. Third Transfer:
    • Upon the third consecutive transfer request, participants will be required to pay the full amount of the course fee again to enroll in a future course.

    • Transfer requests beyond the third consecutive transfer will be subject to the same conditions as the initial enrollment, including payment of the full course fee.

Private Classes (2)

  1. Private classes are arranged on a flexible basis between the customer and the company, please attend on time, the exact address will be provided for you after booking. Times can be arranged before or after your booking through email or phone contact, but times are only confirmed after purchase.

  2. If you are booking a single ticket for the class then a partner will be provided. If you are booking a couple ticket you will dance with your partner.

  3. If you need to cancel your session time please contact the company as soon as possible, 24hrs notice is required before the time of your session to cancel or re-arrange another day in order not to lose your payment. No refunds can be offered if failed to attend the class.

  4. If the private class will expire 6 months from the date of purchase, unless different terms are discussed in writing previous to the purchase.

  5. Refunds cannot be offered for change of mind or mistake purchase, please contact us directly if you have any queries, private classes have a long expiry notice and classes can be rearranged on a flexible schedule.

  6. If the teacher or assistant/s feel unsafe or threatened at any time, the company has the right to stop the lesson at any time and ask the customer or participant/s to leave immediately.

  7. Please do not attend if intoxicated or under the influence of any other substances, if intoxication is suspected the teachers have the right to stop the lesson at any time, and no make up time will be offered in this case.

  8. Please do not bring any pets, friends or children to your session as there is no waiting room available, the session is for the person or couple that has booked, any others that show up will be asked to wait outside.

  9. Please make the teacher before booking if you have a longterm injury or disability to ensure that the classes are fit for you.

  10. By ticking the box on the purchase of our products and services you accept all our terms and policies.

Gift Cards (3)

  1. Gift cards are available on request, and can be customised to a celebratory event if desired (Birthdays, Christmas, Valentine's Day, etc), you can contact R&M to discuss the nature of your gift card and service, this is available to couples and individuals.

  2. The name on the gift card must be the Person or Couple that will be claiming the services.

  3. The gift cards must be claimed within 120 days from the date of purchase, unless stated otherwise in writing before purchase.

  4. Gift Cards cannot be used for discounted products, only on full price products and services.

  5. Gift Cards cannot be used for R&M Dance Courses (Group Classes in Studio), due to limited availability, or unless previously discussed.

  6. Gift Cards are NOT transferrable to another person or refundable.

  7. Christmas gift cards will expire 6 months after date of purchase.

  8. Please present ID with your first lesson and be ready to show a digital or printed copy of the gift card.

  9. R&M Latin Dance teachers and team are not liable for lost of stolen gift cards.

  10. By ticking the box on the purchase of our products and services you accept all our terms and policies.

Pictures and Videos in the classes & events  (4)

  1. Ownership and Usage: By enrolling in any of our dance courses and classes (effective from the purchase date of a course or class), you agree that all photos and videos taken are the property of R&M Latin Dance. These photos and videos are not exclusive to the students and may be used by R&M Latin Dance for promotional purposes. They will not be used by third parties without explicit consent.

  2. Participation in our dance events similarly constitutes agreement that all photos and videos taken are the property of R&M Latin Dance. These will be used for promotional purposes on R&M Latin Dance’s websites and social media platforms and will not be shared with third parties without explicit consent.

  3. Photos and videos can be requested from the R&M archives but are not 

  4. Opt-Out Procedure: If you wish to be excluded from photos and videos for public use, please notify us in writing via email at rm.latindance@gmail.com prior to attending any classes or events. Requests to opt out after agreeing to these terms must also be made in writing. Note that such requests do not apply retroactively to photos or videos already posted on social media or other platforms.

  5. Copyright and Intellectual Property: R&M Latin Dance retains all copyrights to photos and videos taken during our classes and events. According to Australian copyright laws and applicable web laws, these images and videos are the intellectual property of R&M Latin Dance and are protected accordingly.

  6. Any unauthorised use or distribution of R&M Latin Dance’s photos and videos by other companies or websites is not the responsibility of R&M Latin Dance. We do not authorise the use of our materials by third parties without explicit permission.

  7. Agreement: By ticking the box when purchasing our products and services, you accept all terms and policies stated herein. Your consent to these terms is required for participation in our classes and events.

  8. These terms are designed to ensure the protection of both R&M Latin Dance's and our participants' interests in accordance with relevant laws.

Terms and Conditions

  1. By ticking the box on the purchase of our products and services you accept all our terms and policies.

  2. R&M Latin Dance Terms and Conditions have been updated on 12/8/23.

General (6)

Who we are

R&M Latin Dance Sydney. Our website address is: www.rm-latindance.com

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

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If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email. Data will not be shared with any third parties. 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Booking Fees Policies

Regarding partial refunds, please note that customers may not be eligible to receive a "full partial refund" due to the inclusion of third-party booking fees imposed by Stripe, our payment processing partner. 

Updated on 4/4/24

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